Ian Cuddy » twitter

Links of the Week - 2 July 2009: Holiday Catch-Up Edition

Ian — Thu, 02 Jul 2009 19:42:29 +0000

Presentations from the Scotweb2 event on 19 June... slides from Learning Pool (Social Learning: Does it return the investment?) and also Lichfield DC's Stuart Harrison on the Twhys, Thows and Twherefores of Twitter. Read a brief event summary here and for more detail see the real-time coverage of the day's proceedings.
Local Government 3.0: How councils can respond to the new web agenda is the new pamphlet from the Local Government Information Unit think-tank. Download a copy here. On a related note, Simon Wakeman interviews Andy Sawford, LGUI chief exec on the communications issues councils face today.
An interesting list of 40 social media staff guidelines
Following on from the launch of Data.gov, the US Government continues its drive towards greater transparency and accountability with USASpending.gov, a new website which lets the public to track spending on public sector IT projects. Tech guru Tim O'Reilly gives his take.
A video introducing Birmingham City Council's Podnosh's 'Be Vocal' site, part of the Birmingham Open City project which is one of the Timely Information for Citizens pilots funded by CLG. (via Dave Briggs)
Sarah Lay of Derbyshire County Council talks about council's use of social media in the recent local elections, recorded at Localgovcamp. (via Podnosh) More from Sarah's blog here.
Really useful Twitter tools for Community and Communications Professionals (via Carl Haggerty)
In a fascinating post, Emma Mulqueeny updates us on progress with the Home Office's digital engagement strategy. Emma writes about the challenges which have cropped up and how, where possible, these are being addressed.
DMCS has published an action plan for the Digital Britain White Paper on 16 June.
And finally... the Department for Transport makes its debut on Twitter, alas its bio states: 'Please direct queries via the 'Contact us' section of the website'. Oh well... (via Neil Williams)

Links of the Week - 11 June 2009

Ian — Thu, 11 Jun 2009 09:16:14 +0000

The Next Big Thing, VRM is Vendor Relationship Management (think the flipside of CRM) which is essentially about people power - giving customers control over their data. It's a concept attracting interest for how it would play for public services. (think personalisation, change-of-address services). Read the FAQ, check out a one-pager, follow Doc Searls' VRM Project, see William Heath's take, read the discussion on the Public Strategy blog.
Tim Davies' wants your suggestions on overcoming the challenges to online engagement in government – add your comments to the wiki here.
Emma Mulqueeney's snapshot of UK Government use of social tools and Press Office involvement - an interesting little summary of current activity (via the Governing People group blog)
Alan Mather (ex-eGovernment Unit) releases his 'mythic' 2003 Enterprise Architecture for Government white paper. See this ntroduction here from Sun's Wayne Horkan: 'Anyone and everyone interested in UK Government IT should read this document, I'm sure many of you would be shocked at how visionary the paper is, and how relevant it still is after six years.'
The UK Parliament website blog unveils the new Hansard beta. Give them your comments.
10 Must-haves for your social media policy (via FutureGov) '10 tips will help you steer clear of pitfalls and allow you to focus on what’s important: engaging the customer'.
T-Gov minister Tom Watson blogs his resignation letter and reveals Angela E. Smith (the last Local eGov minister) will be his replacement.
The public don't know about your wonderful eGovernment website, says a new survey. Mick Phythian got hold of the report here and isn't overly impressed.
Australia's government holds a National Change your Password Day.
Finally, the Twitterverse visualised (via Steve Dale)

Links of the Week - 4 June 2009

Ian — Thu, 04 Jun 2009 15:20:54 +0000

The Hansard Society's top five priorities for Andrew Stott, the Government's new Digital Engagement Director. Not on the list: Move to Stoke, despite 108 votes of support. (How that started, incidentally).
Tom 'Minister for Twitter' Watson sensationally quits – UKAuthority.com looks at what this means for Gov.UK.
'What is and what isn't acceptable on expenses?' ponders the brilliant Local Government Officer.
Big discussion on the blog of Chris Kendall, Director of the Planning Portal on What makes a good LPA web site? Lots of interesting responses. (via Dave Briggs)
Brighton & Hove is the most talked about council on Twitter, claims a new report (For the full Top 20 list, download the full report here.)
Using Web 2.0 tools to drive take-up and engagement: Simon Wakeman's slides from Socitm's Take-Up Seminar earlier this week. Also, Steph Gray's presentation at the Scottish Government's 'Digital Summit' seminar.
A Practical Guide to Implementing Web 2.0 in Your Organisation – via @stephendale
The Digital Britain 'Unconference' Final Report is out.
MySociety unveils its latest project, Mapumental, which tells you where to live if you want to commute. (Video here). While there check out HassleMe.
MySociety's Tom Steinberg: What the government doesn’t understand about the Internet, and what to do about it :“...almost anything meaningful that the government can do on the Internet will cost less than even the consulting fees for one large traditional IT project.”
The White House: Wrap-Up of the Open Government Brainstorming: Transparency
And as LocalGovCamp nears, here's the latest plan of proceedings.