The Next Big Thing, VRM is Vendor Relationship Management (think the flipside of CRM) which is essentially about people power - giving customers control over their data. It's a concept attracting interest for how it would play for public services. (think personalisation, change-of-address services). Read the FAQ, check out a one-pager, follow Doc Searls' VRM [...]
Entries Tagged as 'government IT'
The FOI Files: Say Hello to Point of Single Contact
April 24th, 2009 · No Comments · Uncategorized
Councils will be commanded to provide content for a new, Local Directgov-style government website for businesses which may have significant IT implications for local authorities, it transpires. Under the plans, councils will be 'required' to identify pages on their websites covering information and services for businesses and supply a list of weblinks. These 'deep-links' will [...]
Tags:business information·FOI·government IT·websites·Whitehall
